- Emp Services receives workflow via an email ticket in FreshDesk
- Edit subject line of ticket to “Employee Name - New Hire – Date of Hire”
- Go to HR SharePoint and locate employee file and use to review new hire EC
Workflow (if saved out there). If new hire packet not saved, review what you can and approve; note in the ticket were unable to find
- Click on Update in EC new hire workflow and carefully review fields as able to: check for date of hire, name, SSN, DOB, home address, Global Information, disability status, position title, job, comp panel = pay rate, HR Manager etc.)
- If there is a problem – hold approval and reach out for help
- If all good - approve new hire
- Assign ticket to Luis Mutzus’ queue for data entry pieces – W4s, DD (voided check not needed for new hires)